Responsible Gaming

Gambling Should Be Entertainment

At Betzillo, we believe gambling should only ever be viewed as entertainment, not as a way to earn money or solve financial problems. Like any form of entertainment, it should only cost what you can afford to lose.

If you find yourself gambling more than you intended, or if gambling is causing stress in your life, please reach out for support. Help is available, and seeking it is a sign of strength.

Age Verification

In Australia, you must be at least 18 years of age to gamble online. We are committed to preventing underage gambling and take this responsibility seriously.

If you are under 18, please do not attempt to create an account or place bets. If you have concerns about a young person's gambling, contact the support organisations listed below.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Please check yourself against these warning signs:

• Chasing losses by gambling more to try to recover lost money
• Gambling with money intended for essentials (rent, bills, food)
• Hiding or lying about your gambling activities to friends or family
• Feeling anxious, irritable or depressed when unable to gamble
• Needing to gamble with larger amounts to get the same level of excitement
• Failed attempts to cut back or stop gambling
• Neglecting work, study, relationships or hobbies due to gambling
• Borrowing money to gamble or pay gambling debts
• Experiencing sleep problems or health issues related to gambling stress
• Feeling that gambling is the only way to cope with problems or emotions

If you recognise any of these warning signs in yourself or someone you know, help is available.

Self-Help Tools & Player Protections

Betzillo and our affiliated operators provide several tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a set time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose during a specified period
• Reality Checks: Receive regular reminders about how long you've been gambling and how much you've spent
• Session Time Limits: Set a maximum duration for each gambling session
• Self-Exclusion: Take a break from gambling by temporarily or permanently closing your account
• Account Cooling-Off Period: Request a pause on your account before it closes permanently

These tools are available in your player account settings. We encourage you to use them as part of your responsible gambling practice.

Support Organisations in Australia

International Support Resources

If You Need Help

If you believe you may have a problem with gambling, or if someone close to you is struggling, please reach out for support today. Seeking help is a positive step, and professional support can make a real difference.

You are not alone. Support is confidential, free, and available right now through the organisations listed above.

For more information about responsible gambling practices or to access self-help tools, please log into your Betzillo account or contact our support team.

Our Commitment

Betzillo is committed to promoting responsible gambling and supporting players who may be experiencing harm. We work with licensed operators who comply with strict regulatory standards designed to protect player wellbeing across Australia.

If you have any questions about responsible gambling or our policies, please get in touch with us at [email protected].